Privacy Policy

Seth Global BV
Korte Lijnbaanssteeg 1 Office 4471, Amsterdam, Netherlands


This privacy policy describes how uk.mivo-official.com ("the site" or "we") collects, uses, and discloses your personal information when you visit or make a purchase on the site.

Collection of Personal Information

When you visit the site, we collect certain information about your device, your interaction with the site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to "personal information" as any information that can uniquely identify an individual (including the information below). See the list below for more details on the personal information we collect and why.

Device Information

Examples of collected personal information: web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the site. Purpose of collection: to load the site accurately for you and to perform analytics on site usage to optimize our site. Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels. Disclosure for a commercial purpose: shared with our processor Shopify, marketing at Facebook and Google.

Order Information

Examples of collected personal information: name, billing address, shipping address, payment information (including credit card numbers, Apple/Google Pay), email address, and phone number. Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud and, according to the preferences you have shared with us, provide you with information or advertising relating to our products or services. Source of collection: collected from you. Disclosure for a commercial purpose: shared with our processor Shopify, Facebook, Google, Oberlo, AliExpress.

Customer Support Information

Examples of collected personal information: may include, but are not limited to, name, billing address, shipping address, payment information (including credit card numbers, Apple/Google Pay), email address, and phone number. Purpose of collection: to provide customer support. Source of collection: collected from you.

Minors

The site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify for our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights. Additionally, we use Facebook to deliver our ads. For more information on how Facebook uses your personal information, click here: https://www.facebook.com/help

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location). For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by doing the following:

FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

SMS Marketing

Additionally, you accept our messaging terms of service (https://terms.pscr.pt/legal/shop/sethmedia/terms_of_service) and our messaging privacy policy (https://terms.pscr.pt/legal/shop/sethmedia/privacy_policy).

Use of Personal Information

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Legal Basis

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information on the following lawful bases:

Your consent; The performance of the contract between you and the site; Compliance with our legal obligations; To protect your vital interests; To perform a task carried out in the public interest; For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the site, we will retain your personal information in our records unless and until you ask us to delete it. For more information on your right to deletion, please see the "Your Rights" section below.

Automated Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision has a legal effect on you or otherwise significantly affects you.

We engage in fully automated decision-making that has a legal or otherwise significant effect on customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary list of IP addresses associated with repeated failed transactions. This list is maintained for a small number of hours. Temporary list of credit cards associated with rejected IP addresses. This list is maintained for a small number of days.

Your Rights GDPR

If you are a resident of the EEA, you have the right to access the personal information we hold about you, port it to a new service, and request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us through the contact information below.

Your personal information will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on GDPR compliance regarding data transfers, see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the personal information we hold about you (also known as the "right to know"), port it to a new service, and request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us through the contact information below.

If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use several different cookies, including functional, performance, advertising, social media, or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it is their first visit or if they are frequent visitors.

We use the following cookies to optimize your experience on our site and to provide our services.

STRICTLY NECESSARY COOKIES

Name: secure_customer_sig Provider: Shopify Retention: 1 year Function: Secures customer login sessions Explanation: This cookie ensures that your login information remains secure and that you stay logged in during your visit.

Name: _cmp_a Provider: Shopify Retention: 1 day Function: Ensures compliance with privacy regulations Explanation: This cookie helps manage your consent preferences and ensures compliance with data privacy laws.

Name: _shopify_y Provider: Shopify Retention: 1 year Function: Shopify analytics Explanation: This cookie is used by Shopify to perform analytics on the website usage to improve functionality.

Name: _shopify_s Provider: Shopify Retention: 30 minutes Function: Shopify analytics Explanation: This cookie is used by Shopify to perform short-term analytics on site usage.

Name: keep_alive Provider: Shopify Retention: 30 minutes Function: Ensures the website remains functional during your session Explanation: This cookie helps maintain your session on the website, ensuring continuous access without interruptions.

Name: _shopify_sa_t Provider: Shopify Retention: 30 minutes Function: Shopify marketing and referrals Explanation: This cookie is used for Shopify's marketing analytics and tracking referrals to improve marketing strategies.

Name: localization Provider: Shopify Retention: 1 year Function: Stores your language and region preferences Explanation: This cookie helps to remember your language and regional settings for a more personalized experience.

Name: _orig_referrer Provider: Shopify Retention: 2 days Function: Tracks the original referrer Explanation: This cookie helps identify the site from which you were referred to our website.

Name: _shopify_sa_p Provider: Shopify Retention: 30 minutes Function: Shopify marketing and referrals Explanation: Similar to _shopify_sa_t, this cookie aids in tracking and analyzing marketing efforts and referrals.

Name: _landing_page Provider: Shopify Retention: 2 days Function: Tracks landing pages Explanation: This cookie tracks the pages you land on to improve our site's performance and user experience.

Name: _ama Provider: Optimizely Retention: 1 year Function: Optimizely analytics Explanation: This cookie is used by Optimizely for A/B testing and to optimize the user experience.

Name: _shopify_d Provider: Shopify Retention: Session Function: Shopify analytics Explanation: This cookie is used to perform session-based analytics to improve site functionality.

Name: cookietest Provider: Shopify Retention: Session Function: Cookie testing Explanation: This cookie tests the functionalities of cookies to ensure they work correctly.

Name: __mh_tt_s Provider: Unknown Retention: 1 year Function: Hyros tracking Explanation: This cookie is used by Hyros to track marketing and advertising activities.

Name: _tracking_consent Provider: Shopify Retention: 1 year Function: Manages tracking preferences Explanation: This cookie stores your preferences regarding tracking and analytics.

Name: _secure_session_id Provider: Shopify Retention: 1 month Function: Secures session ID Explanation: This cookie secures your session ID to ensure a safe browsing experience.

Name: _pandectes_gdpr Provider: Pandectes Retention: 1 year Function: GDPR compliance Explanation: This cookie helps manage your consent and compliance with GDPR regulations.

Name: __cf_bm Provider: CloudFlare Retention: 30 minutes Function: Performance management Explanation: This cookie is used by CloudFlare to manage and optimize the performance of the website.

Name: __kla_id Provider: Klaviyo Retention: 1 year Function: Klaviyo analytics Explanation: This cookie is used by Klaviyo for analytics related to email marketing campaigns.

Name: _ga Provider: Google Retention: 1 year Function: Google analytics Explanation: This cookie is used by Google Analytics to perform analytics on website usage.

Name: _ga_QZ95W9XCM6 Provider: Google Retention: 1 year Function: Google analytics Explanation: This cookie is used by Google Analytics to perform analytics on website usage.

Name: __mh_tt_s Provider: Unknown Retention: 1 year Function: Hyros tracking Explanation: This cookie is used by Hyros to track marketing and advertising activities.

Name: AMP_9bdc728a74 Provider: Unknown Retention: 1 year Function: AMP functionality Explanation: This cookie supports Accelerated Mobile Pages (AMP) for faster mobile browsing.

Name: AMP_TEST Provider: Unknown Retention: Session Function: AMP testing Explanation: This cookie is used to test AMP functionality during your session.

Name: AMP_unsent_9bdc728a74 Provider: Unknown Retention: Persistent Function: AMP data storage Explanation: This cookie stores unsent AMP data to ensure seamless mobile browsing.

Name: amEventSid Provider: Unknown Retention: Session Function: Session management Explanation: This cookie manages session data for consistent user experience.

Name: amEventSid_recordTime Provider: Unknown Retention: Session Function: Session management Explanation: This cookie manages session data for consistent user experience.

Name: klaviyoPagesVisitCount Provider: Unknown Retention: Session Function: Klaviyo page visit tracking Explanation: This cookie tracks the number of pages visited during a session for analytics purposes.

Name: klaviyoOnsite Provider: Unknown Retention: Persistent Function: Klaviyo onsite behavior tracking Explanation: This cookie tracks onsite behavior for Klaviyo's marketing analytics.

Name: gorgias.language-loaded Provider: Unknown Retention: Persistent Function: Stores language preferences Explanation: This cookie remembers your language preferences for a personalized experience.

Name: gorgias.version Provider: Unknown Retention: Persistent Function: Version control Explanation: This cookie tracks the version of the software to ensure compatibility and performance.

Name: gorgias.renderedOnce Provider: Unknown Retention: Session Function: Session rendering management Explanation: This cookie ensures that certain elements are only rendered once per session to improve performance.

Name: backToCollection Provider: Unknown Retention: Session Function: Session management Explanation: This cookie helps manage navigation back to collections for a smoother browsing experience.

Name: storage_test Provider: Unknown Retention: Persistent Function: Storage testing Explanation: This cookie tests the storage functionality of the website to ensure data is stored correctly.

Name: local-storage-test Provider: Unknown Retention: Persistent Function: Storage testing Explanation: This cookie ensures that local storage functions are working correctly.

Functional Cookies

1. Name: gorgias.language-loaded
   Retention: Persistent
   Function: Stores language preferences
   Explanation: Remembers your language preferences for a personalized experience.

2. Name: gorgias.version
   Retention: Persistent
   Function: Version control
   Explanation: Tracks the software version to ensure compatibility and performance.

3. Name: gorgias.renderedOnce
   Retention: Session
   Function: Session rendering management
   Explanation: Ensures certain elements are only rendered once per session to improve performance.

4. Name: backToCollection
   Retention: Session
   Function: Session management
   Explanation: Helps manage navigation back to collections for a smoother browsing experience.

5. Name: storage_test
   Retention: Persistent
   Function: Storage testing
   Explanation: Tests the website's storage functionality to ensure data is stored correctly.

6. Name: local-storage-test
   Retention: Persistent
   Function: Storage testing
   Explanation: Ensures that local storage functions are working correctly.

Unclassified Cookies

1. Name: 829a791d-bcf3-4af0-859a-c5146dd481fc
   Retention: Persistent
   Function: Website functionality
   Explanation: Used for website functionality.

2. Name: fd2e78de-df90-43fe-aff4-394e3df441d7
   Retention: Persistent
   Function: Website functionality
   Explanation: Used for website functionality.

3. Name: f1db1c9f-4a4a-478c-aff5-dd706f31e51b
   Retention: Persistent
   Function: Website functionality
   Explanation: Used for website functionality.

4. Name: 6be540c0-7c37-4a26-87c3-317423bf510b
   Retention: Persistent
   Function: Website functionality
   Explanation: Used for website functionality.

5. Name: 98941312-28e1-41c5-a6c2-48ba24f3de64
   Retention: Persistent
   Function: Website functionality
   Explanation: Used for website functionality.

6. Name: d3ecb877-68b4-43d2-9614-99bd22c8b0bc
   Retention: Persistent
   Function: Website functionality
   Explanation: Used for website functionality.

7. Name: 52f96352-03a9-4b73-b069-a9e2c24a42fa
   Retention: Persistent
   Function: Website functionality
   Explanation: Used for website functionality.

8. Name: 84d12a24-436c-4330-9f28-4c1caf0b8268
   Retention: Persistent
   Function: Website functionality
   Explanation: Used for website functionality.

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, you can consult your browser's help file or websites such as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser, as there is no consistent industry understanding of how to respond to such signals.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at  support@mivo-official.com.

Last updated: 16/07/2024

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data